The "Tawkeeli" application is an electronic intermediary for individuals who are legally excused (those who are incapacitated or suffering from an incurable illness) and wish to perform Hajj or Umrah, as well as for those who wish to perform these rituals on behalf of others. The application allows the principal (service requester) to track the agent (service provider) through the app, from entering the intention of Ihram, through the stages of performing the rituals, to the conclusion (shortening) of the rituals, according to the Sunni methodology.
To fulfill the longing of elderly and disabled Muslims to perform Hajj and Umrah.
To provide the opportunity for the largest number of Muslims who are unable to perform these rituals themselves.
Following the Sunnah of the Prophet – Sincerity to Allah – Trust – Mutual support.
Step One: The client downloads the "Tawkeeli" app and selects the desired service, either Hajj or Umrah.
Step Two: The client selects a service provider (performer of the rituals).
Step Three: The agent agrees to perform Hajj or Umrah on behalf of the client. In the case of Umrah, a date for the rituals will be set.
Step Four: The app allows the performance of rituals to be shared between both parties, where the person performing the rituals confirms the steps of the rites, from the intention of Ihram to the cutting of hair. The app enables the client to track the complete performance of the rituals, allowing them to experience the spiritual atmosphere with the person performing the rituals.
Step Five: The client can write the supplications they want the performer to recite on their behalf during the rituals.
• The "Tawkeeli" app management has a quality assurance team responsible for the following tasks:
• Selecting volunteers from students of knowledge to perform the rituals on behalf of clients, ensuring the following conditions:
• Must be an adult, sane, and at least eighteen years old.
• Must be a resident of Mecca.
• Must have performed Hajj and Umrah for themselves.
• Must have completed a training course on the rituals of Hajj and Umrah and the rules of performing them on behalf of others.
• Monitoring the stages of performing the rituals electronically and conducting field visits to document the presence of volunteers during the rituals.
• Monitoring the performance of volunteers who have performed the rituals on behalf of their clients.
• Issuing a certificate for performing Hajj or Umrah.